Experiencing disruptions
Last updated just now

Multiple internal machines unreachable →

Internal networking

A switch that provides part of the network to our internal traffic is failing. We are investigating the cause of this failure and a possible solution to turn up the machines.

► ▲ Altamira supercomputer   (?) Altamira supercomputer related systems.
Batch System   (?) Slurm batch system for Altamira Operational
Login nodes   (?) Altamira login nodes (login1, login2) Operational
► ▲ Cloud Infrastructure   (?) OpenStack Cloud infrastructure.
OpenStack Cloud Public APIs Operational
OpenStack Compute (nova) 🔗 Operational
OpenStack Identity (Keystone) 🔗 Operational
OpenStack Object Storage (Swift) 🔗 Operational
OpenStack Block Storage (cinder) 🔗 Operational
OpenStack Image catalalog (Glance) 🔗 Operational
OpenStack Networking (Neutron) 🔗 Operational
OpenStack Dashboard (Horizon) 🔗 Operational
OpenStack Compute Nodes Operational
► ▲ Grid and HTC   (?) General purpose batch system and high throughput compute system.
User Interfaces Operational
Computing Elements Operational
► ▲ Web and miscelaneous services   (?) Web services, wiki pages and other services.
Indico Agenda pages 🔗 Operational
Wordpress pages 🔗 Operational
Wiki (Confluence) 🔗 Operational
Videoconference system 🔗 Operational
Chat rooms 🔗 Operational
GitLab 🔗 Operational
IFCA repository mirror 🔗 Operational
Data Science Hub 🔗 Operational
Helpdesk 🔗 Operational
Monitoring 🔗 Operational
Nextcloud   (?) Internal nextcloud Suit 🔗 Operational
► ▲ AAI   (?) Authentication, Authorization and Identity systems.
Authentication Single Sign-on 🔗 Operational
Authentication main system 🔗 Operational
Authentication replica 🔗 Operational
► ▲ Networking   (?) Internal and external networking. Disrupted
External network connection Operational
Internal networking Disrupted
DNS Operational
► ▲ Storage systems   (?) Distributed storage systems.
Backup system Operational
Ceph block storage Operational
IBM Spectrum Scale Operational
Tape system Operational

Incident history

August 28, 2025 at 7:45 PM UTC

Multiple internal machines unreachable

▲ This issue is not resolved yet July 31, 2025 at 10:00 AM UTC

[Cloud] Disrupted issues in compute and networking services

Resolved in under a minute
July 29, 2025 at 7:00 AM UTC

[HPC and Grid] Slurm upgrade

Resolved after 53h 0m of downtime
June 24, 2025 at 6:10 AM UTC

Redundancia red cloud / Cloud network redundancy

Resolved after 9h 50m of downtime
April 28, 2025 at 10:30 AM UTC

Electrical blackout

Resolved after 21h 31m of downtime
April 14, 2025 at 7:31 AM UTC

Cloud upgrade

Resolved in under a minute
April 4, 2025 at 10:05 AM UTC

System authentication failing

Resolved in under a minute
April 2, 2025 at 8:06 AM UTC

Ceph Upgrade  ℹ

The Ceph storage system, which provides external storage volumes for the cloud system, is about to be updated. Therefore, there may be some timeouts at some point." April 1, 2025 at 9:07 AM UTC

Login2 - No login

Resolved after 54h 53m of downtime
February 23, 2025 at 11:28 AM UTC

Ampliacion de potencia del CPD / Datacenter power upgrade

Resolved after 120h 0m of downtime
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